Lucy Huntley

Lucy Huntley

Lucy is a Senior Customer Success Manager at FullCircl. With a portfolio of customers in the financial services & insurance sectors, Lucy works hard to build deep and mutually beneficial relationships to ensure that our customers get the most from their service. Before FullCircl, during a 30-year career at HSBC, Lucy gained a wealth of experience through several roles in Corporate and Commercial banking.

Posts by Lucy Huntley

Recent stories

Banking

Rethinking customer onboarding strategies

Onboarding trends
Financial Services

Six Challenges for Compliance Officers in 2023

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Financial Services

How can banks blend digital and human for superior customer experience?

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More stories

Financial Services

Can Adopting Customer Relationship Management Technology Optimise Customer Experience?

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Financial Services

Customer due diligence, enhanced due diligence, continuous due diligence – what’s the difference?

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SME Economy

What does the future of SME banking really look like?

The future of business banking for SMEs ad
Customer Due Diligence

Regulation spotlight: FCA kicks off 2023 by penalising banks for inadequate AML risk management systems

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Customer Due Diligence

KYC, eKYC, Perpetual KYC, KYB? Confused? FullCircl unpacks the what, the why, and the difference

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Banking

Customer acquisition in banking during challenging times

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Banking

How Customer Lifecycle Intelligence Can Help Every Bank & FSI Become Digital Future Ready

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